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Cathal Horan

Cathal Horan

Machine Learning Engineer at Intercom
NLP Datasets: How good is your deep learning model?
Deep Learning

NLP Datasets: How good is your deep learning model?

With the rapid advance in NLP models we have outpaced out ability to measure just how good they are at human level language tasks. We need better NLP datasets now more than ever to both evaluate how good these models are and to be able to tweak them for out own business domains.
Jun 10, 2020 31 min read
Tokenizers: How machines read
NLP Featured

Tokenizers: How machines read

We will cover often-overlooked concepts vital to NLP, such as Byte Pair Encoding, and discuss how understanding them leads to better models.
Jan 28, 2020 34 min read
When Not to Choose the Best NLP Model
Deep Learning

When Not to Choose the Best NLP Model

The world of NLP already contains an assortment of pre-trained models and techniques. This article discusses how to best discern which model will work for your goals.
Aug 6, 2019 15 min read
Ten trends in Deep learning NLP
Deep Learning

Ten trends in Deep learning NLP

Let's uncover the Top 10 NLP trends of 2019.
Mar 12, 2019 21 min read
Using NLP to Automate Customer Support, Part Two
Community

Using NLP to Automate Customer Support, Part Two

Let's build an NLP model that can help out your customer support agents by suggesting previously-asked, similar questions.
Jan 17, 2019 29 min read
Using Sentence Embeddings to Automate Customer Support, Part One
Community

Using Sentence Embeddings to Automate Customer Support, Part One

Most of your customer support questions have already been asked. Learn how to use sentence embeddings to automate your customer support with AI.
Dec 19, 2018 15 min read
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